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AD client not working and causing SAS EG users to be rejected

Problem:

Users were not able to connect using DIS or EG due to access denied to SAS platform.

Error:

Application could not log on to the server. The user id or password is incorrect.

Troubleshooting

1.       Verify all server
2.       Connect to all nodes through ssh using AD id. I was not able to connect using my AD id but I was able to connect using my local id (/etc/passwd).

Solution:

Restart Centrify client.

If this error reoccurs we have to restart Centrify on affected node. 


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