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SAS EG 6.1 installation stalls at SAS Intergration Technologies Client

Many users reported that while installing SAS Enterprise Guide 6.1, the installation gets hangs while installing SAS Intergration Technologies Client. It doesn't progress to next step even though if we wait for 1 hour. Below is the screenshot.

In above figure, SAS deployment wizard used to install SAS EG client software. It freezes while installing SAS Intergration technologies client step for almost an hour.

Errors:

Install failed and rollback was not successful, exiting with error code 4

Solution:

To avoid this, close all the background application. There should not be any background application running during installation. Applications like Outlook, Communicator, web browser ect should be closed.

While re-installing, first un-install any components related to SAS 9.4. Go to control panel, Add/Remove program and un-install anything related to SAS. After un-installation is done, go to C drive -> program files and delete SASHome directory.

After completing above steps, start new installation process.

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